2013 Cleveland CycleWerks (CCW) Heist: Cool Factor 56.7%

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sheister
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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by sheister » Wed Jan 16, 2013 8:38 pm

It seems the build quality problems are across the board. There have been many of the similar issues reported with tha misfit model as well. I can't imagine it will be different for tha misfit as they all seem to be made out of the same materials. Hell, in one of the test ride videos on tha ace, a brake caliper fell off.

Edit: the video was of tha misfit
Last edited by sheister on Thu Jan 17, 2013 9:41 am, edited 1 time in total.

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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by storysunfolding » Wed Jan 16, 2013 8:59 pm

Do you have a link to that video?
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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by Bullet Bill » Wed Jan 16, 2013 9:23 pm

I saw that too. It was tha Misfit, in the Ride Apart comparison video for city bikes. https://www.youtube.com/watch?v=4-bW_w4RpV4


EDIT: The brake caliper is more of a retailer issue... looks like the problem was an insecure bolt after assembly. Still, keep the comments rolling, owners/former owners.

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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by storysunfolding » Wed Jan 16, 2013 11:20 pm

Bolt backed out, that's surprisingly common across all bikes right out of the dealer. It's why the 500 mile check up is important to make sure everything is still in place and nothing is vibrating loose.

It's also why you should be checking the bolts all over your bike on a regular basis. I'm amazed at how many times a friends foot peg looked off and came away in my hands when I tugged on it.
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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by verbalwarfare » Thu Jan 17, 2013 8:27 am

It seems that CCW has actually asked for help on this forum; VIA it's facebook page. They would like to counteract the "negative" comments about heist problems. I want to cover a few points here. Their angle is that "we don't know" as we have ever put our tails in the seats. Our opinions are based on racism because it is an asian build bike. Really? Besides the fact that I religiously buy subarus (fuji heavy industry), modify, and race them, let's get right to this not knowing: I posted pics, because I am a long time rider and intend on staying on this forum; as a matter of fact I have reading up on my next ride on the forums. But that is an aside; Go look at my pics. That is indeed me, and me riding my Weaver built heist. I have video posted that shows me in my garage (mind you not my personal garage, but my shop where we service customers cars, and where we are all ASE certified mechanics for a living) repairing my cush drive bushings at roughly 200 miles. Once I have a few minutes free I will start a post with all of this information, including the videos. This is the correct forum to do so, because the point of this seems to be to inform all prospective, newb, and experienced riders about bikes of all types; but this specific thread is not. So I will leave this thought with you- The info is out there in the ether. It is as easy as googling ta heist problems. Cleveland Cycle Werks can ignore these problems all they like, can try to minimize them, but we all know how it is. If you have a good experience with a company, you tell a few, If you have a bad experience, you tell EVERYONE. https://fbcdn-sphotos-h-a.akamaihd.net/ ... 4b502ec75a
Last edited by verbalwarfare on Thu Jan 17, 2013 9:19 am, edited 2 times in total.
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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by jstone138 » Thu Jan 17, 2013 8:43 am

I have 2009 Heist that I have owned for almost a year now. It is not only the first bike I have ever owned but also the first bike I heve ever ridden, aside from the practice bikes at the Basic Riders Course. When I decided to finally buy a motorcycle, in early 2010, I did a fair amount of research on the internet. I knew I wanted something that I could handle and feel comfortable on but also that I wasnt embarassed to ride. I came across all the big name small displacement bikes and was instantly turned off by how lame they looked. Finally I found tha Heist and was instantly drawn in by the look and style. At that time there was not alot of info or reviews on the bike or company so I called one of the numbers listed on their contact page. I was surprised that an actual person answered and spent a hour talking to me and aswering all my questions. He put me in contact with a local dealer and even sent me a couple shirts. It was over a year later that I was finally able to purchase the bike. Let me add here that I have no mechanical skills what so ever. I know nothing about cars, motorcycles or anything mechanical. That was actually a big factor in choosing the Heist, I wanted something I could work on and learn to fix. With the type ofengine the Heist has I can do that. Like I said at the begining I have had my Heist for a almost a year now and I could not be happier with it. Its everything I wantes in a first bike and more. Of course I plan on moving up to a bike with a larger engine now that I am more confident in my riding but I will never get rid of my Heist. I have not had any of the problems other people have encountered and other than general maintenance or upgrades, I have not had to have it in a shop to be fixed. I think alot of the problems are occuring because of bad or lazy dealers nit dong proper pre selling assembly ( I cant think of the proper term right now) You also have to be alot more vigilant with your pre ride go over of the bike because it is a hard tail and stuff is gonna come loose during rides. Loc tite has become my best friend. I get tons of compliments on my bike and have even won bike of the nite at a couple of bike nites. If you take care of your Heist she will take care of you. Its definately not a bike that you can just get on and ride and not put any time wrenching on it....but to me thats half the fun of owning one. I know this was a little long winded but I wanted my experience to be noted. Tha Heist is a great little bike and CCW has been great everytime I needed anything. The dealer from 233 Customs that I bought the bike drom has become a good friend and if I ever have a question about the bike I can ask him or any of the other Heist owners who have all become good friends. Its a small but loyal group of owners and if anything is needed they are there for you. And oh yeah I voted Awesome.

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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by sheister » Thu Jan 17, 2013 9:36 am

Point is, this bike is for the beginner that likes to wax poetic about the idea of being out on a motorcycle and in actuality really enjoys spending more time tightening bolts and adjusting the valves than actually being out on the bike riding. There are few and far between owner's of this bike that haven't had some troubling issues. There was one guy who had a complete motor failure after something like 300 miles on the motor. If you really enjoy being in the garage and on the telephone with distributors, this is the bike for you.

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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by storysunfolding » Thu Jan 17, 2013 1:14 pm

I find the picture of the facebook page disturbing. I would love to hear from the owners of Cleveland CycleWerks on why I am a racist for not liking their motorcycle. I guess being in the same company as Motorcycle Consumer News isn't the worst place to be.

http://www.mcnews.com/mcn/model_eval/2012NovMisfit.pdf
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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by sheister » Thu Jan 17, 2013 1:44 pm

You would think they could at least get it together for review bikes. When a company can't do that, consumers should be very cautious.

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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by JackoftheGreen » Thu Jan 17, 2013 4:42 pm

Yeah, that Facebook page link is more than a little disturbing.

We just got done Failing a $30,000 Indian, and Polaris never got around to calling us a bunch of uncultured college kids with heads full of coke. That CCW saw fit to trash the user base here at TMW because we weren't liking like their bike speaks volumes about their business model and their leadership.

Also, anyone else noticed there's been a sharp increase in SPAM just in the last couple weeks?

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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by Johnj » Thu Jan 17, 2013 5:51 pm

Oh yeah...but the edit button always works for me. :laughing:
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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by ceemes » Fri Jan 18, 2013 7:02 am

Given that CCW has pretty much directed their fanboys to the site just to pump up the votes on this POS, I'd say the result are now tainted and suspect. Perhaps a redo is in order.
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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by totalmotorcycle » Fri Jan 18, 2013 3:35 pm

Wow, no matter how you slice or dice it, the 2013 Cleveland CycleWerks (CCW) Heist demands attention and you can see that in spades as Tha Heist also broke our record for the most votes in 7 days on the Cool Wall, extremely well done!

From the quite ying/yang of votes Tha Heist isn't the bike for everyone and many are not willing to give is a second look but a surprising amount seem to like the idea. In fact, the most voted on category was: Awesome. Which does speak loudly that American companies can complete on a price level with what is coming out of China. I couldn't tell you if a CCW is better built as it is assembled in the USA vs something assembled in China, but I do hope so.

Overall, tha Heist may not be the perfect $3k bike for everyone, but isn't is great to know there are companies like CCW that give you a choice and the more choices, the better for all.


Your Coolness Factor of the 2013 Cleveland CycleWerks Heist is...

Awesome (3 points) 43% [ 78 ]
Cool (2 points) 18% [ 33 ]
Uncool (1 point) 6% [ 11 ]
Fail (0 point) 33% [ 61 ]

Total votes : 183
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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by storysunfolding » Fri Jan 18, 2013 3:53 pm

I'm going to go ahead and say it. Since the company called us old racists to promote their members coming over to defend their website, this 29 year old worker for U.S.A.I.D. would love to see the votes limited to people with at least 5 posts as of this ranking to get a more accurate assessment of the vehicle.
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Re: 2013 Cleveland CycleWerks (CCW) Heist: Cool Factor 56.7%

Unread post by sheister » Fri Jan 18, 2013 7:09 pm

Don't let them fool you, the bikes really are assembled in China as well. They leave the PDI up to the dealers which is what they refer to when they say "assembled in the USA". So the dealers are left to make sure the bikes are assembled correctly which is apparently a hugely flawed idea considering that most who receive bikes from dealers that are not Weaver Rides have a ton of issues right off the lot. Even then, the frequency in which even the demo bikes which are sent to publications for review that have problems is pretty staggering. The idea of the company is great but the execution is poor. Also, the way in which the owner refers to people who don't see eye to eye with him on this thread is mostly how he talks about unsatisfied customers who have/had legitimate gripes with his product.

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Re: 2013 Cleveland CycleWerks (CCW) Heist: Cool Factor 56.7%

Unread post by High_Side » Sat Jan 19, 2013 10:05 am

As the guy who brought the idea of including CCW bikes on TMW forward I am royally pissed at the way this forum was referred to as "rasist". Not that I have to explain myself but I have owned somewhere north of 30 bikes made in asian(yes China too) countries. I really liked the look of the Misfit and thought that for the price point it could be a great little bike to toy around on. The previous issues that I have had with Chinese bikes is that there was no real brand name to stand behind the potential quality issues, therefore making the purchase of one of these bikes a gamble. The concept of CCW had the potential to change that. This all went out the window with your response to the bike being on the cool wall. Haters are going to hate, especially when you are dealing with a product primarily made in China. The way to deal with this is making quality products at a price point that suits. You were damned near there. When things go sideways and a brake caliper falls off during a test, Admit it was a mistake and commit to do better. Playing the race card as part of your PR strategy has to be one of the dumber moves a company could play. So do yourself a favour and appologise to the users of TMW both here and your Facebook page, and commit to do better. When issues arise with customers address them by taking accountability for your product and commit to do better. And as soon as possible hire a low cost PR person, even if you can only afford them part time, and never, ever pick up a key board to defend your product yourself ever again. The survival of your company depends on it.

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Re: 2013 Cleveland CycleWerks (CCW) Heist: Cool Factor 56.7%

Unread post by pchast » Sat Jan 19, 2013 11:30 pm

+1
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Re: 2013 Cleveland CycleWerks (CCW) Heist: Cool Factor 56.7%

Unread post by HYPERR » Sun Jan 20, 2013 2:28 pm

High_Side wrote:As the guy who brought the idea of including CCW bikes on TMW forward I am royally pissed at the way this forum was referred to as "rasist".
What do you mean? :shock: Did I miss something? :boat:
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Re: This week: 2013 Cleveland CycleWerks (CCW) Heist: Vote N

Unread post by HYPERR » Sun Jan 20, 2013 2:35 pm

totalmotorcycle wrote: Awesome (3 points) 43% [ 78 ]

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Re: 2013 Cleveland CycleWerks (CCW) Heist: Cool Factor 56.7%

Unread post by storysunfolding » Sun Jan 20, 2013 3:29 pm

HYPERR wrote:
High_Side wrote:As the guy who brought the idea of including CCW bikes on TMW forward I am royally pissed at the way this forum was referred to as "rasist".
What do you mean? :shock: Did I miss something? :boat:

Looks like the picture linked on the last page isn't working anymore. After comments such as mine talking about how Lifan motorcycles tend to be low quality and unreliable the owner of CCW decided to post this along with a link on his facebook page (the CCW person, not company page)

"Let us know what you think of the CCW Heist. Seems the old men have mixed feelings about it. Seems the racist also are having a field day, imposing their idea of China on our bike without actually seeing or riding one. CCW will leave it up to our customers to set the record straight. If you like it, give it a good vote!"

Maybe they do truly have the only quality motorcycles to come out of 'the Lifan factory, but their approach to advocating their product is disgusting. Though at the same time I am amused at all the "It's a great bike for teaching you how to work on your motorcycle" posts both here and on the CCW page.
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