Rant about the Local Dealership (long?)
- coffee_brake
- Legendary 300
- Posts: 318
- Joined: Sun Oct 21, 2007 4:17 pm
- Sex: Male
- Location: Augusta, GA
Thanks, folks...I really don't like to bytch about stuff, sounds like I'm a whiner. These people at the dealership don't care if I ever come back, I'm not an "easy money" customer and they only did one other service for me, back in '06. They have no incentive to go back and right their wrongs. I also know that lots of mechanics hate to work on the Concours because of all the fairing removal.
Maybe a letter to Kawasaki would be the best bet. I don't want to stir up the pot but I'm a paying customer too! And this bike isn't a recreational vehicle, it's my daily transportation, grocery-getter, and mental-sanity-keeper all at once.
I can't believe a mechanic put in so much excess oil. That's just nuts.
Maybe a letter to Kawasaki would be the best bet. I don't want to stir up the pot but I'm a paying customer too! And this bike isn't a recreational vehicle, it's my daily transportation, grocery-getter, and mental-sanity-keeper all at once.
I can't believe a mechanic put in so much excess oil. That's just nuts.
Jenn S.
AMA #658162
2005 Concours
2001 Vmax
1992 CB750
AMA #658162
2005 Concours
2001 Vmax
1992 CB750
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A letter to Kawasaki is not stirring up the pot......it's a step to writing a wrong, but more importantly, it lets kawasaki know there are problems with dealers they may want to track......
suppose they had other complaints but they were waiting for just one more.....
It's worth a piece of paper, an envelope and a stamp.
suppose they had other complaints but they were waiting for just one more.....
It's worth a piece of paper, an envelope and a stamp.
I'd be pissed too.
Unfortunately, techs/mechs and shops don't often give a "poo poo" to do warranty work correctly. The shop makes no money so all they care about is getting 'the job' done asap. (I worked at a car dealership, you'd be amazed the things you learn about people you should trust).
As said, write that letter, send it up to Corporate. See what their reply is, then go from there. You may very well have the last laugh.
Unfortunately, techs/mechs and shops don't often give a "poo poo" to do warranty work correctly. The shop makes no money so all they care about is getting 'the job' done asap. (I worked at a car dealership, you'd be amazed the things you learn about people you should trust).
As said, write that letter, send it up to Corporate. See what their reply is, then go from there. You may very well have the last laugh.
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- Legendary 300
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I agree with Blues2cruise, maybe they are waiting for that one more letter.....
I follow a new highway I haven't traveled before.
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IBA Member: SS1000, BB1500, BBGold
HD 07 Street Glide-mine
HD 02 Road King-ours
Honda 06 ST1300-ours
Honda 97 ST1100-mine
- coffee_brake
- Legendary 300
- Posts: 318
- Joined: Sun Oct 21, 2007 4:17 pm
- Sex: Male
- Location: Augusta, GA
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- Moderator
- Posts: 10182
- Joined: Fri Apr 22, 2005 4:28 pm
- Sex: Female
- Years Riding: 16
- My Motorcycle: 2000 Yamaha V-Star 1100
- Location: Vancouver, British Columbia