This just ruined my day:

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Kaiser Soze
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#21 Unread post by Kaiser Soze »

Talking with the owner almost always gets me action.

(sadly, not the kind you are probably thinking now, get your mind out of the gutter :laughing:)

Most of these guys want repeat business, because they know that you aren't going to have that bike for 20 years. They want you in there for your next bike, and your next bike, and your next bike. Well, most would think like this, anyway.

In almost every situation where I've spoken to a business owner about a problem, it's brought back up to par, and then some. Most business owners appreciate having deficiencies brought to their attention, as long as you do it calmly and rationally.
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Nalian
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#22 Unread post by Nalian »

HeathersWheels wrote:I dont mean to make your day any worse but you should know because the dealership ran credit check on you there is now an inquiry on your credit report with the three major credit bureaus. Because of the greedy nature of that dealership they really did screw you...because now your credit score has just been lowered due to the inquiry. This will make it harder for you to get good financing from other places. Sorry for the crappy scum dealers...too bad there isnt a way we could track honest dealers apart from bad ones.
Your score is determined by a number of things - one inquiry isn't going to hurt him. Its when you see tons of inquiries from places that are offering credit over a long period of time. Your score typically doesn't lower until a pattern is seen, or you go really nuts in a short time period (2 months taking out a lot of $$). All they will see is an inquiry and no loan because he refused.
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#23 Unread post by Shorts »

Ehh, this brings back bad shameful memories. I worked sales at a new/used dealership, but ended up getting fired :oops: I thought I could sell doing things "the right way". When I wouldn't play to the sales manager tune of "try to get $1500 more out of them"..."change this"..."raise that".... :roll:

Anyhow, I'm ashamed I ever tried that. But I'm glad my standards didn't let me pull that junk. I dreaded work, but I wasn't going to quit. I didn't want to pull fast ones on people, drop low credit scores into a 20% interest loan on a car that wasn't worth the down payment... needless to say, I shut down, my sales dropped, turned over my customers, and left with my desk plant after the sales manager said "Can I see you in my office".

I'm ashamed to say I sold cars. I'm embarassed that I got fired. Pissed that I look like a failure. And glad that I wasn't anything like those snakes and was 'out'.


Anyhow, sorry to hear they pulled that on you. You did right by walking out and refusing what they tried. You should find a bike somewhere else, then ride up to the dealership, ask to see your sales manager and the owner, show them the bike, tell them what you paid, and thanks for making you go elsewhere. Then get on and drive off.

Really though, most owners, sales managers, and finance snakes don't really care in the grand scheme of things. They're the type where they'll say, "ehh F that guy" and go on doing the same things. That's their way and they'll never change. So, just leave them long gone and don't look back.
9000white
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#24 Unread post by 9000white »

Stratus311 wrote:
He has since fired all 3 people I worked with on my deal for producing "shady" deals. The sales manager was keeping down payments and claiming none were getting paid.

Moral of the story, find the owner and let them know the situation. They may just hook you up good.

Sorry for rambling. :D

they werent fired they were promoted to the warranty department.
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basshole
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#25 Unread post by basshole »

Sure Verm. I'll take ya fishing on my bass boat. 8)
VermilionX wrote:
basshole wrote:Sounds fishy.....better off going elsewhere but the whole story sounds fishy.... :?
fishy?

so bass... when are you gonna take me on one of your boating expeditions? :laughing:


anyway... yeah, go somewhere else.
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#26 Unread post by ZooTech »

Nalian wrote:
HeathersWheels wrote:I dont mean to make your day any worse but you should know because the dealership ran credit check on you there is now an inquiry on your credit report with the three major credit bureaus. Because of the greedy nature of that dealership they really did screw you...because now your credit score has just been lowered due to the inquiry. This will make it harder for you to get good financing from other places. Sorry for the crappy scum dealers...too bad there isnt a way we could track honest dealers apart from bad ones.
Your score is determined by a number of things - one inquiry isn't going to hurt him. Its when you see tons of inquiries from places that are offering credit over a long period of time. Your score typically doesn't lower until a pattern is seen, or you go really nuts in a short time period (2 months taking out a lot of $$). All they will see is an inquiry and no loan because he refused.
Not true. I saw my credit score drop 30 points literally over night from just one dealership. The next day, when the second dealer ran my credit I said, "Wait a minute, it was 30 points higher yesterday". Then he showed me where the first dealer ran my credit application through eight different banks trying to get the payment I was demanding. Signing that credit application should be taken very seriously. And, if the deal goes south at the last minute, it's worth it to threaten legal action.
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#27 Unread post by Shorts »

Instead of running your credit through their banks, go ahead to your own bank or credit union and apply for the loan through them. You'll still need a sales write up from the dealership. So you tell them to write up a sales slip, all the correct terms, then take that to your bank/cu. If the approve, they'll cut you a check for the dealership or pay them directly.

For us (military) we got a lower rates through USAA and Navy Fed compared to what Mr Finance could pull out of his butt and wads of "his" banks.
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#28 Unread post by KingRobb »

asiantay wrote:The classic low-ball. Find another dealer.
Dyin'? Boy, he can have this little life any time he wants to. Do ya hear that? Are ya hearin' it? Come on. You're welcome to it, ol' timer. Let me know you're up there. Come on. Love me, hate me, kill me, anything. Just let me know it.

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#29 Unread post by tex1230 »

So talked to the owner, he called back offering to make it right, and I told them they had to do better than the original deal to compensate me for my time. I basically told him if he cuts the cost of the bike to cover my helmet, jacket, boots, etc (about $1000) then we had a deal. Looks like this story is not over yet...
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#30 Unread post by Shorts »

That'd be nice if they did. But remember, these guys are just following up (calling back customers), when they smell blood, they don't stop (ask me how I know...). At this point, they'll do anything to make the sale...ie, commission, commission, commission....And the reason the owner called is that the original saleguy is now splitting his commission with him if he makes the sale. The owner already has a healthy chunk coming from the cost of the bike. So don't think that he's losing too much money on this even if he sells with the discount.

Anyhow, you have the upper hand. Dig your heels in and don't let them change ANY numbers except those on the cost of the bike. If they tinker with percentages, money down, or trade in - walk.
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