Total Motorcycle Community Forums

High_Side wrote:Another perspective:
There are a large number of IT people who have a hard time understanding why they are there in the first place. They are a service provider. People ask for service. They haven't lived their lives playing with video games and computers and they are specialized in other parts of the buisness that you might not know so much about. Sure there are dumb questions, asked of people in all professions. If everyone knew computers inside and out the IT job market would kinda suck....

I've spent my life playing video games and computers and I still dont know what I'm doing

Then again my pc never has any problems either hehe.

djbear wrote:You guys have it EASY!!!

I am Tech Support for Verizon Online DSL
The Idiot cxs & even first & second Level Techs
Are horrible!!!!!!!!!


Plus I work the Graveyard Shift where everyone I speak to
Wants their Pron NOW!!!!!!

So...does that mean you're in Indonesia?
Everytime I call a support line, I get some guy that 'no speaky engrish'
The solution is ...go broadband

No,I one of the ones in Canada Eh!

High Side, i agree. I don't really want my users to be Ubergeeks, all im asking for is the same type of common sense that you would find when dealing with everyday appliances.

Keep the liquids away, Don't put weird things such as frogs, pencils, body parts in em. stuff of that nature.

Next time somone calls and explains a problem just say "Hrm..sounds like you have an ID-10-T error"

SuperRookie wrote:Next time somone calls and explains a problem just say "Hrm..sounds like you have an ID-10-T error"

Or a PEBKAC error (Problem Exists Between Keyboard And Chair)

roscowgo - you keep me in stitches . But thank gawd I only have to deal with one of those train-wreck types at my office... but a whole crew of 'em? gahhhhh

My pleasure. I like making people laugh.

Got one the other day at one of my remote sites, computer wouldnt go past the bios.... "is there a button you can push to make it work?"

uh. some days i'd like to see that button, *press....ohhhh my dns server is up and running *glee! but then they'd hire some fry cook and pay him minimum wage to keep his finger wedged on that button

but really.....press a button and make it work? /groan

or yet another one, user couldnt print, we go through the whole rigamarole of on the phone tech support (which i suck at btw). get to the remote office....no user to be found. turns out she couldnt print....from home.

Well today is certainly a red letter day in the annals of smacktardsmanship. The company that provides us no less than 4 seperate t1 links.....or rather the tech division of this company.....doesnt know where their dlcis go.


I know most people dont know what dlci's are....they're just numbers....of virtual circuits. it says, information from here, goes here. thats all.

annnnnnd it took me no less than 8 and a half hours.......to find out they don't have a clue and that i need to pester their dad gummed supervisor.

If these people make me mad enough to stroke out i swear im gonna beat em with my good arm until they twitch.