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Posted: Fri Nov 06, 2009 8:48 am
by Johnj
Actually I watched them do the service. They drained the oil for about an hour then buttoned it back up. Refilled the oil, look at info from the ECM, and a finger check of fasteners. A test ride and some interaction with the customer (ME) and another fine job by the service dept.
Today the service guy had to hook up a computer to access the codes. Apparently the fuel pump's lower sensor has gone bad. The gas gauge won't work right until repaired. The part is on back order, but I can ride the bike anyway.
Posted: Fri Nov 06, 2009 8:51 am
by Gummiente
Johnj wrote:Actually I watched them do the service.
And that's something I've noticed about every Harley/Buell dealer I've had my bikes serviced at... I can always watch them at the task, usually while sipping free coffee in an air conditioned atmosphere.
Posted: Mon Nov 09, 2009 3:32 pm
by Johnj
Gummiente wrote:Johnj wrote:Actually I watched them do the service.
And that's something I've noticed about every Harley/Buell dealer I've had my bikes serviced at... I can always watch them at the task, usually while sipping free coffee in an air conditioned atmosphere.
Yep...there's plate glass windows overlooking the service area. Gail's has a coffee/cappuccino/latte machine, two big screens, computers, and a pool table in the waiting room.
Posted: Tue Nov 10, 2009 2:46 am
by koji52
damn...Brian's HD is pretty ghetto then. Nothing like that.
Posted: Thu Nov 12, 2009 9:11 am
by Johnj
Lol. I went and bought a tail bag.

Posted: Thu Nov 12, 2009 9:49 am
by Gummiente
koji52 wrote:damn...Brian's HD is pretty ghetto then. Nothing like that.
You mean like old school, Mom & Pop, grease stains on the floor kinda place? Hang out there as much as you can - that type of shop is pretty much all gone now.