Computer help line

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Ladymx
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Joined: Mon Nov 24, 2003 12:22 pm
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Computer help line

#1 Unread post by Ladymx »

Helpdesk: What kind of computer do you have?
Female customer: A white one...
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Hi, this is Celine. I can't get my diskette out.
Helpdesk: Have you tried pushing the button?
Customer: Yes, sure, it's really stuck.
Helpdesk: That doesn't sound good; I'll make a note ...."
Customer: No ... wait a minute... I hadn't inserted it yet... it's still
on my desk... sorry ........
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Helpdesk: Click on the 'my computer' icon on to the left of the screen.
Customer: Your left or my left?
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Helpdesk: Good day. How may I help you?
Male customer: Hello... I can't print.
Helpdesk: Would you click on start for me and ..
Customer: Listen pal; don't start getting technical on me! I'm not Bill
Gates!
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Hi good afternoon, this is Martha, I can't print. Every time I try it says
'Can't find printer'. I've even lifted the printer and placed it in front
of the monitor, but the computer still says he can't find it...
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Helpdesk: What's on your monitor now ma'am?
Customer: A teddy bear my boyfriend bought for me in the supermarket.
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Helpdesk: And now hit F8. Customer: It's not working.
Helpdesk: What did you do, exactly?
Customer: I hit the F-key 8-times as you told me, but nothing's happening...
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Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: OK
Helpdesk: Did the keyboard come with you?
Customer: Yes
Helpdesk: That means the keyboard is not plugged in. Is there another
keyboard?
Customer: Yes, there's another one here. Ah...that one does work!
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Helpdesk: Your password is the small letter a as in apple, a capital letter
V as in Victor, the number 7.
Customer: Is that 7 in capital letters?
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A customer couldn't get on the internet.
Helpdesk: Are you sure you used the right password?
Customer: Yes I'm sure. I saw my colleague do it.
Helpdesk: Can you tell me what the password was?
Customer: Five stars.
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Helpdesk: What antivirus program do you use?
Customer: Netscape.
Helpdesk: That's not an antivirus program.
Customer: Oh, sorry...Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screensaver on my
computer, but every time I move the mouse, it disappears!
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Helpdesk: Microsoft Tech. Support, may I help you?
Old woman: Good afternoon! I have waited over 4 hours for you. Can you
please tell me how long it will take before you can help me?
Helpdesk: Uhh..? Pardon, I don't understand your problem?
Old woman: I was working in Word and clicked the help button more than 4
hours ago. Can you tell me when you will finally be helping me?
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Helpdesk: How may I help you?
Customer: I'm writing my first e-mail.
Helpdesk: OK, and, what seems to be the problem?
Customer: Well, I have the letter a, but how do I get the circle around it.

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Keyoke
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My Motorcycle: 1993 Yamaha TDM
Location: Nottingham, UK

#2 Unread post by Keyoke »

chels wrote: Helpdesk: Good day. How may I help you?
Male customer: Hello... I can't print.
Helpdesk: Would you click on start for me and ..
Customer: Listen pal; don't start getting technical on me! I'm not Bill
Gates!
I have had pretty much that exact call in a previous tech support job....
Don't give up.

Not now, not soon, not after being continually knocked down.

If you never give up, you can never truly fail.

[img]http://img.photobucket.com/albums/v84/keyoke/Ultima-Dragon-Animated.gif[/img]

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Nibblet99
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Joined: Sat Jul 24, 2004 4:46 pm
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Location: Back in Reading again

Re: Computer help line

#3 Unread post by Nibblet99 »

Chels wrote:Customer: My keyboard is not working anymore.
Helpdesk: Are you sure it's plugged into the computer?
Customer: No. I can't get behind the computer.
Helpdesk: Pick up your keyboard and walk 10 paces back.
Customer: OK
Helpdesk: Did the keyboard come with you?
Customer: Yes
Helpdesk: That means the keyboard is not plugged in. Is there another
keyboard?
Customer: Yes, there's another one here. Ah...that one does work!
Pure Genius :laughing:
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