Any TIVO techs out there?
Posted: Sat Sep 02, 2006 3:52 am
We have a TIVO, which has decided to freeze up on us this morning. Scan is out of town, and I don't really want to ring him up for such a trivial issue, so I'm hoping one of you fellow TIVOites can assist.
This is our third TIVO, politely replaced for free (out-of-warranty) because they can't seem to get these things to work right. It's been fine for a few months, but recently TIVO has made some changes (online), and it's been very sluggish ever since. A delayed reaction of 3-4 seconds in common for every command.
According to my son, this is what happened...
1. They were watching a program in the "Kid Zone".
2. When program was complete, he selected "delete now".
3. He forgot that he wanted to see some Lego thing that was at the end of the program. Since he can't get to "deleted" programs without a password (once in "Kid Zone" you need our password to get to the regular menu), he attempted to just jump back into the program (I already told him not to confuse the TIVO like that - he should have let it finish its deletion, and then I could have retrieved the deleted show - anyway...)
4. Once he tried to jump back into the show, it gave a message "unknown program". But it's now frozen on that screen. The TIVO won't accept any commands right now, but it will still make its annoying "bonk" sound if we try to do certain commands.
Any ideas out there? Thanks! (I really hate TIVO now - I think I'm going to go back to video taping my "Miami Ink"s).
Cheers,
Loonette
This is our third TIVO, politely replaced for free (out-of-warranty) because they can't seem to get these things to work right. It's been fine for a few months, but recently TIVO has made some changes (online), and it's been very sluggish ever since. A delayed reaction of 3-4 seconds in common for every command.
According to my son, this is what happened...
1. They were watching a program in the "Kid Zone".
2. When program was complete, he selected "delete now".
3. He forgot that he wanted to see some Lego thing that was at the end of the program. Since he can't get to "deleted" programs without a password (once in "Kid Zone" you need our password to get to the regular menu), he attempted to just jump back into the program (I already told him not to confuse the TIVO like that - he should have let it finish its deletion, and then I could have retrieved the deleted show - anyway...)
4. Once he tried to jump back into the show, it gave a message "unknown program". But it's now frozen on that screen. The TIVO won't accept any commands right now, but it will still make its annoying "bonk" sound if we try to do certain commands.
Any ideas out there? Thanks! (I really hate TIVO now - I think I'm going to go back to video taping my "Miami Ink"s).
Cheers,
Loonette