GOT ROOKED BY A CUSTOMER!

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CORSCO
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GOT ROOKED BY A CUSTOMER!

#1 Unread post by CORSCO »

Saturday, 2:55 pm...5 minutes to closing...for the holiday weekend.

(helpful tip...this probably will ramble on)

Two weeks ago, a customer came in with an abused 1995 CBR1000. Cowings broken/missing, black Krylon spray paint, BALD front tire and chain almost dragging the ground, and engine sounding very tired and loose. The customer is eighteen at the most.

I get the workorder to install new chain/sprockets, and mount and balance front tire. Gravy work for sure, except on this abused pile of dung.

So, I do the required items and that's it. Sorry, on this kind of work I do the listed work and that's it. Although I was still professional in my work, such as polishing his rims after installing new tires. If I don't give a quick polish to a bike after I am through, I make sure none of my fingerprints can be found.
His front rim was the cleanest part of his motorcycle.

Today, five minutes before closing, here comes Mr. Eighteen Year Old.
I am busy pushing in bikes so I do not hear the conversation he has with the service manager. I can only gather that he has a problem with his tires.

Well, his rear tire's valve stem is ripped and leaking. And since I touched it last, I am the lucky tech who gets to fix it. Apparantly for free.

Lets just say my mood is foul.

jeez, even I'm losing interest. I'll try to speed it up.

After, I am at the gas station filling up my car. I suddenly realize that the rim was filthy and the tire was too worn for only being two weeks old. I didn't CHANGE the rear tire two weeks ago! I changed the front tire and installed chain and sprockets! Yes, I am a little slow but given the circumstances, cut me some slack.

I raced back to the shop and told the service manager that we had just been taken for the price of a rear tire change. I should have caught it but the service manager should have pulled the last work order to begin with.

If there is a lesson to this story...
Do not use install those TIRE FLY valve stem caps, the centifugal forces will tear your valve stems!
CHECK YOUR TIRE PRESSURE REGULARLY!!!

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TeamONEinc
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#2 Unread post by TeamONEinc »

That sucks man. Punk kid.
2003 Yamaha R6.

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ejshotgun
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#3 Unread post by ejshotgun »

You'll see him again. And if not someone else will get a biger one over on him.
'77 KZ1000LTD

Riding again!!

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sharpmagna
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#4 Unread post by sharpmagna »

Karma bro... Just remember Karma comes back at you one day and in one way or another...
1987 Honda <B>SUPER</B> Magna
[i]Bikesexual - I like to ride it long and hard...[/i]

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NorthernPete
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#5 Unread post by NorthernPete »

sharpmagna wrote:Karma bro... Just remember Karma comes back at you one day and in one way or another...
So sayeth Earl......

thank you Carson Daily!

CORSCO, dont they have buddys address or Phone # on the work order? maybe a late night visit is in order... :twisted:
1988 VN1500
2009 GS500F

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jmillheiser
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#6 Unread post by jmillheiser »

could have always given him the estimate of what I would have cost to get his heap into good shape. That might have given him a heart attack.

CORSCO
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#7 Unread post by CORSCO »

He came back in last Saturday. I called him out on it but didn't do anything. It was our fault we did not look into it. He wanted more work done to his bike but I told him I really did not care to work on turds.
CHECK YOUR TIRE PRESSURE REGULARLY!!!

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